The Making Data Work Blog

Getting Started with Alteryx

[fa icon="calendar'] 10-Aug-2018 15:32:00 / by Oli Skinner posted in "alteryx", 2018, data, StorytellingWithData, Data Prep

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If you're thinking about learning Alteryx, or simply interested in what it can be used for, you have come to the right place. The aim of this blog is to give you an understanding of how to get started using Alteryx and to provide some resources that I have found helpful. 

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Great Customer Service - Part One: What Does it Cost to Provide Great Customer Service?

[fa icon="calendar'] 02-Aug-2018 16:46:00 / by Josh Stickland posted in Delivery, Customer Service, data, Making Data Work, Customers, Customer Satisfaction

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Customer expectations are higher than ever. Customers are more demanding, want to feel important and know that they are "always right". This is largely down to the ever increasing number of companies out there providing similar products and services, meaning customer satisfaction can be a key way to attract and keep important customers.

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Flexpertise July Update: Feedback Enrichment, Churn in Tableau & Alteryx Price Elasticity Modelling

[fa icon="calendar'] 26-Jul-2018 15:37:59 / by Robert Bramwell posted in Company Update, Customer Service, 2018, data, Making Data Work

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We're excited to celebrate the first successful quarter of Flexpertise, our new subscription service offering hours-based advice, training and support from our qualified Tableau & Alteryx consultants. We've already solved some fascinating challenges for our clients, including churn, elastic pricing, CRM utilisation and many more.

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Tableau Conference Europe 18 - CDO Partners Reflection

[fa icon="calendar'] 20-Jul-2018 16:00:00 / by Josh Stickland posted in Insider, Tableau, Visualisations, StorytellingWithData, data, 2018

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This month we saw the return of the data visualisation event of the year; Tableau Conference Europe 18. We at CDO Partners had the privilege to attend for the second year in a row, returning with our now expanded team.

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Using data to close the gender pay gap

[fa icon="calendar'] 18-Apr-2018 11:23:06 / by Morgan McCarthy posted in data, Tableau, Company Update, Making Data Work, "alteryx"

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We've recently been working with a range of organisations to help with preparing and analysing their data for submission to the government's Gender Pay Gap reporting service.  Beyond the regulatory requirement to report the data, there are significant benefits to using data to understand your gender pay gap, including:

  • Get ahead of future regulatory compliance
  • Be able to rapidly identify not just what the issues are but how and why they occur
  • Reduce risk of legal and reputational damage
  • Demonstrating a transparent and fair organisational culture
  • Improved company image helping hiring and retention 

Below you can find our interactive visualisation of the submitted data, with a breakdown by industry, company and region - see where your company compares! 

We'll be publishing more on this in the coming weeks on this topic but if you'd like to explore the data further or get in touch to discuss how we can help check out our services page for more information.

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Accelerating Our Data Prep With Alteryx

[fa icon="calendar'] 15-Mar-2018 14:25:00 / by Robert Bramwell posted in Making Data Work, Company Update, data, 2018

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We're proud to announce that our consultants are now officially certified in Alteryx, a brilliant data-wrangling tool that massively streamlines the process between data collection and valuable insights. 

Historically, data preparation has been a lengthy process. From the days of clerks all the way up until the 21st century, people have been laboriously plugging away at tables and spreadsheets, often taking hours or even days to execute the most simple of tasks. Some businesses still spend hours of analyst time just moving cells around to format their data in a way that is useful. These days that's not necessary as we have powerful tools such as Alteryx to get the data faster from source to insight. 

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