The Making Data Work Blog

Great Customer Service - Part One: What Does it Cost to Provide Great Customer Service?

[fa icon="calendar'] 02-Aug-2018 16:46:00 / by Josh Stickland posted in Delivery, Customer Service, data, Making Data Work, Customers, Customer Satisfaction

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Customer expectations are higher than ever. Customers are more demanding, want to feel important and know that they are "always right". This is largely down to the ever increasing number of companies out there providing similar products and services, meaning customer satisfaction can be a key way to attract and keep important customers.

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